Next Steps in the New Ways of FM Operations

In the present backdrop, FM has gained momentum now more than ever and plays an essential part in rebooting and sustaining operations right from the Corporate to the Manufacturing facilities. IFM service providers, the front runners in this journey, are setting new trends and implementing practices to enhance quality experience and client servicing.

Getting the right kind of talent to perform, developing sustainable resources, validating quality performances, implementing required practices and following protocols are the new ways of IFM moving forward.

Experts in FM and Asset Management will engage in discussions and make insightful presentations to define the way forward in FM operations


10:00am Onwards Registration
10:30am – 10:40am Opening Address

Ralph Sunil, Sr.Vice President Administration JSW Steel, Vijayanagar Works.

10:40am – 11:20am Creating and developing resources(panel discussion)
- Supervisor level
- Frontline Team
What are the skillsets that we need for successful operations today for better service delivery tomorrow, panel will deliberate on the key points including: Identifying the talent pool, Responsibility of skills; Redefining skillsets
  • Peter Hug, Managing Director, EUnited Cleaning
  • Ashwini Walawalkar, Country Head of TCFM, Embassy Services Pvt. Ltd.
  • Preyansi Mani, Associate Head (Academics),Delhi Skill and Entrepreneurship University
  • Capt Gaurav Bajetha, Director – Head of Workplace Infrastructure and Administration, Urban Company
  • Tarun Ramrakhian, Chief Executive Officer, SMS Integrated Facilities Services Private Limited
11.20am – 11.30am

Networking – Tea/Coffee Break

11.30am - 12.15pm Measuring and Validating FM Operations
Quality delivery of FM Services can be best judged through proper validation processes. With companies expected to create a safe and future ready work environment, validation helps deal with all kinds of odds in the near future.
- Measuring quality services
- creating safe spaces
- Operational alterations to meet future compliances

  • Angad Rajain, Global CSO & IFM Head, Tenon Group
  • Sameer Saxena, India Real Estate Leader, Marsh & McLennan Companies Inc
  • Neeraj Sharma, Head - Estate Management, Terminal Management, Delhi International Airport limited
  • Capt Allroy Collaco, Head Administration & Facilities, Federation of Indian Chambers of Commerce& Industry
  • Asha Pathania, VP Housekeeping, PVR Limited
  • Aval Sethi, Executive Director – India, EFS Facilities Services (India) Pvt. Ltd
12.15pm - 12.20pm

Tech Talks

12:20pm - 12:55pm Interactive session on Performance, Practices and Procedures
Open house discussion on FM operations and implementations of practices and protocols
  • Rituraj Katiyar, Vice-President, ReNew Power Private Limited
  • Major. Gaurav Chauhan, Head Administration & Workplace, BMTG Advisors India Pvt Ltd
  • Harinder Kishore, General Manager, DLF Homes Services Private Limited
  • Manoj K Agarwal, Founder & Managing Director, Manoj K Agarwal Consultant Partner
  • Aarti Singh, Group Head – Administration, Security & Safety, Phenix Construction Technologies
12:55pm - 1:15pm

Concluding Session



Registration Form

Only for FM Service Providers & FM Professionals

Partnership & Registration Details

Shubha Acharya

T: +022 6120 4124
M: +91 93211 28400

Tulsi Khandelwal

T: +022 6120 4123
M: +91 98928 62274

Knowledge Partner

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